Customer Portal
Web-based Communication and Service Platform integrated with Cohu’s ERP System.
Self-service application replacing and/or integrating prior systems, providing a single point of contact. Integrated with Cohu’s ERP system, providing real-time information. Request information and submit questions twenty-four hours a day, seven days a week, simplifying and accelerating getting the request to the right person.
Submit Requests for Support
Generate Spares Quotations
Overview Video
Module Feature Videos
Installed Base
New module for easy access to search for asset details and view warranty and contract details.
Service Request
Create and view service requests for tester field service support and application type, and tester logistics. This replaces Xpedite tester board exchange.
eQuote
New module to search for handler and interface solutions spare part number, view pricing, create a quotation, and place a PO. This replaces Xpedite e.quote.
Order Status
New module to identify the status of handler and interface solutions spare part POs created in the Customer Portal. Track delivery. This replaces Xpedite e.track.
OEM Protect Call-Off
New module to manage handler and interface solutions OEM Protect Contract Call-Offs. Track delivery.
Downloads
Ability to download product bulletins, part manuals, and other documents. This replaces Xpedite and WebPSF.
Registered Users
A Registered User of the Customer Portal must first authenticate their account with Microsoft for Single-Sign-On access.
Not a Current Registered User?
Cohu Customers may request to our new enhanced Customer Portal by completing our Request Form.
Technical Support
Contact us by Email
