Our worldwide service organization perform installations and necessary maintenance. We provide various parts and labor warranties on test and handling systems and instruments designed and manufactured by Cohu and warranties on certain components that have been purchased from other manufacturers and are incorporated into our test and handling systems.
Close gaps in both resource/technical knowledge during critical periods. Avoid loosing opportunity windows.
Ensure production throughput stability with properly maintained systems. Eliminate system unscheduled downtime and production interruption.
Sharing of best practices to achieve highest efficiency level. Engineers/operators are trained or skill-sets refreshed.
Optimize time and effort in system setup and fine tune after relocating. Enforce factory quality standard to ensure productivity after relocate.
Optimizing your equipment uptime.
Cohu’s Global Field Service Support team provides factory trained personnel to support your systems related activities. Ranging from line support, periodic maintenance, to training. By engaging in a service contract, you will be ensured of available support from our engineers by a scheduled plan whenever you require.
Line support during critical periods (holiday seasons, month/quarter-end, new product ramp, new product qualification, etc.).
Periodic preventative maintenance activities.
Comprehensive performance-base training (on-site, or at Cohu site).
System relocation and restoration (de-install, re-install, health check, etc.).
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Test handler, inspection and interface solutions portal.
Semiconductor tester support.