Xpedite Help Center
Semiconductor Tester Support.
Through our Help Center request information and submit questions twenty-four hours a day, seven days a week, simplifying and accelerating getting the request to the right person. Leverage not only the knowledge and experience of Cohu, but also that of the global test system user community through our Technical Library.
Download Information
Expert Knowledge
Customer Benefits
24/7 Access
Real-time online access to technical information in downloadable support files twenty-four hours a day, seven days a week.
Submit Requests
Submit requests twenty-four hours a day, seven days a week, simplifying and reducing time to resolution.
Single Point of Contact
The Help Center automatically routes your question to the correct Cohu expert that will give best-in-class support to quickly and completely answer your question. Support is provided by Cohu experts from any of our global locations.
Real-time Issue Tracking and Status
Generate management reports that allow you to see the status of an individual open issue, review all your site issues and see current issues. Receive up-to-date progress of your request through the Help Center status emails.
Technical Library
Access technical publications including customer service bulletins, manuals and installation guides, top-level bill of material and assembly drawings. Learn techniques and answers from across the user community.
Software Releases
Software Support gives you online access to O/S releases for downloading, or a simple means to request copies on CDROM. In addition, all releases include complete documentation, allow you to take immediate advantage of the enhancements.
Access
Login to Xpedite Help Center
Contact Service
Contact us by Email
Customer Portal (WebPSF)
Learn about our Test Handler, Inspection & Metrology and Interface Solutions Customer Portal.
